How Our Service Works
HOW TO GET STARTED
To get started, select your subscription size (standard or mini), subscription renewal period and submit payment.
RECEIVE WEEKLY DELIVERIES
Your subscription will be delivered weekly on Wednesdays. If for some reason a particular delivery date is not possible, we shall communicate via email.
If you are not at your delivery address when the driver arrives, your delivery will be dropped left in a secure drop-off location.
Please login to your account to update details on preferred drop-off location as well as directions for locating your delivery address.
PUT YOUR PACKAGING OUT FOR COLLECTION
Please remember to leave your previous weeks' insulated grocery totes, gel refrigeration packs etc. at your drop off location.
This will enable your delivery driver to collect the previous week's delivery packaging at the same time as they make drop off.
PAUSE / RESUME / MAKE CHANGES WITH EASE
By logging in to your account, you may pause or restart deliveries on an active subscription. You may also modify your delivery address.
In order to have modifications reflected in your next delivery, please make any changes prior to 6 pm of the preceding Sunday.
If you have any difficulties, please feel free to email us at firstname.lastname@example.org